how to get old t mobile phone records

Under your phones usage detail settings look for the option to download usage records. Do one of the following.


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There is a 5 charge for each month reprinted.

. You can not legally do this for a phone you do not own. Select the Call History tab. When that option doesnt exist the wireless account holder may need to request.

The community 2153 is a dead link to an article on how to retrieve records. Go to Phone Features. You might be able to request phone records through the phone companys website.

Select a heading such as Name or Number to sort by caller. The link might say usage. By executive order signed by George Bush all cell phone records are private except to the person who owns the phone.

I have checked the usage tab on My T-mobile app it. If so you can Community-2153 and just mention that you need a print out of your call records for your old account and our Care team will do everything they can to assist. Use the Up or Down arrow to display your.

Once youre logged in navigate to the top Menu before scrolling down to the Usage option. You should log in and check for a link that will let you request them. Choose the usage type as messages or calls.

If the detailed call and text records is what you are looking for sorry. If youre a current Tmobile customer you can get 18 months of call records in your Mytmobile account. If so you can Community-2153 and just mention that you need a print out of your call records for your old account and our Care team will do everything they can to assist.

I have been trying to reach my old phone records form over a year ago and I cannot get them anywhere. So long as you have a post paid eligible account its pretty easy to get your phone records. You can just follow the steps here Print phone records.

You can see your phone logs either in the T-Mobile app under your account details per line select voice drop downtab it will generate most recent history in current billing cycle or. You can get bill reprints but the reprints only contain billing info not the detailed calls and text records. Call records are on your monthly bill.

The fastest way is to return it at a T-Mobile store. Your trade-in value and promotion are applied to. The last 16 bills are online for anything older you must call and ask for a bill reprint.

This way you dont have to worry about finding your label printing it and packing the box. Then touch the Download the Text.


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